“FAMILLE PLUS” :
the reference for a successful family vacation
The commune and the certified service providers are committed to families and children in order to ensure a suitable welcome and a successful holiday!
THE CUSTOMER PROMISE
A personalised welcome for families.
Animations adapted for all ages.
From the youngest to the oldest: there is a price for everyone.
Activities for young and old, to be enjoyed separately or together.
All shops and services at hand.
Children pampered by our professionals
Qualité Tourisme Occitanie Sud de France
The service providers adhering to this approach guarantee you a privileged and personalised welcome, complete information, comfort and cleanliness of the premises and the use of local resources.
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Customer Satisfaction survey
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Blue Flag of Beaches and Marinas
This international distinction was awarded to Argelès-sur-Mer for
the quality of bathing water,
beaches cleaned daily,
the water purification plant,
the selective collection of household waste,
the first aid posts set up along the beach, including one labelled Handiplage accessible and equipped to accommodate the motor handicapped (post no. 3).
Tourist Office classified 1st Category
This Tourist Office, classified in category 1, belongs to the network of Tourist Offices of France®, and is committed to :
Provide an easily accessible reception and information area.
Facilitate your steps.
Offer you furniture to sit down.
Inform you free of charge about the local tourist offer.
Offer you free access to wifi.
Display and broadcast its opening times in at least two foreign languages.
Be open at least 305 days a year, including Saturdays and Sundays during the tourist and entertainment periods.
Answer your letters all year round.
To provide a permanent reception service staffed by personnel who speak at least two foreign languages.
To provide tourist maps, plans and tourist guides on paper.
To give you access to its dedicated trilingual website adapted for consultation via on-board media.
Disseminate its tourist information also on paper, translated into at least two foreign languages:
all classified tourist accommodation, including at least the name of the establishment, postal address, e-mail address, website address, telephone number and classification level;
monuments and cultural, natural or leisure tourist sites, which may include an indication of the usual rates, the periods and times of opening to the public, the website and telephone and postal details;
events and entertainment;
emergency telephone numbers.
Update its tourist information annually.
Post emergency telephone numbers outside.
Present all the qualified offer in its area of intervention for all clienteles.
Give you access to the consultation of the availability of classified accommodation.
Offer a tourist information service integrating new information and communication technologies (social networks, mobile telephony, geolocation, etc.).
To guarantee the reliability and timeliness of information on the local tourist offer.
To provide you with a stay advisor.
Deal with your complaints and measure your satisfaction.
Offices de Tourisme de France®
The Tourist Office of Argelès-sur-Mer classified “Category I” is a member of the national network of Tourist Offices and Tourist Information Centres “OFFICES DE TOURISME DE FRANCE”.
Tourism and Disability